Support: Sprite Backup 6

Purchase, Activation and Registration:

• I don`t have a credit card. How can I purchase your product?
• I have lost/forgotten my registration code. How can I get it again?
• I have purchased a product but have not received a registration code.
• My registration code doesn’t work.
• I have purchased a product, downloaded and installed it but it is a trial version. How can I register it?
• How can I download the software again?
• I’d like to upgrade to Sprite Backup 6. How can I do this?
• The product does not work for me. How can I apply for refund?

• Other questions.

• I don`t have a credit card. How can I purchase your product?
  We accept payments by Paypal. Please choose this option during check-out.

• I have lost/forgotten my registration code. How can I get it again?
  Visit our code retrieval page

• I have purchased a product but have not received a registration code.
  Your email was sent to you from sales@spritesoftware.com. If you are using a email filter you will need to add this address to the approved sender list. To receive the code again, please visit our code retrieval page

• My registration code doesn’t work.
  The lite and Full editions use different codes. Please check that you have installed the edition to match your code.

• I have purchased a product, downloaded and installed it but it is a trial version. How can I register it?
  On your device, choose Options->Help->Authorize and enter the code provided.

• How can I download the software again?
  You can download the latest version from here: Sprite Backup 6.2.2

• I’d like to upgrade to Sprite Backup 6. How can I do this?
  Visit the Upgrades page.

• The product does not work for me. How can I apply for refund?
  We offer a no questions asked, 30 Day Money Back Guarantee. Please send your order confirmation to sales@spritesoftware.com with the word REFUND in the subject.