Support: Sprite Backup 5

Purchase and Registration:

• I have lost/forgotten my registration code. How can I get it again?
• I have purchased a product but have not received a registration code.
• My registration code doesn’t work.
• I have purchased a product, downloaded and installed it but it is a trial version. How can I register it?
• How can I download the software again?
• The product does not work for me. How can I apply for refund?

• Other questions.

• I have lost/forgotten my registration code. How can I get it again?
  Visit our code retrieval page

• I have purchased a product but have not received a registration code.
  Your email was sent to you from sales@spritesoftware.com. If you are using a email fister you will need to add this address to the approved sender list. To receive the code again, please visit our code retrieval page

• I have purchased a product, downloaded and installed it but it is a trial version. How can I register it?
  On your device, choose Options->Help->Authorize and enter the code provided.

• How can I download the software again?
  For pocket pc users, the latest version of Sprite Backup 5 is 5.1 and can be downloaded from here: Sprite Backup 5.1 for Pocket PR
  For smartphone users (non-touchscreen), the latest version of Sprite Backup 5 is 5.2 and can be downloaded from here: Sprite Backup 5.2 for Smartphone
• The product does not work for me. How can I apply for refund?
  We offer a no questions asked, 30 Day Money Back Guarantee. Please send your order confirmation to sales@spritesoftware.com with the word REFUND in the subject.