Privacy Policy

Last Updated - 4th February 2009

Our Commitment To Privacy

Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.

The Information We Collect

This notice applies to all information collected or submitted on the Sprite Software website. On some pages, you can order products, get support, make requests, and register to receive materials. The types of personal information collected at these pages are:

  • Name
  • Address
  • Email address
  • Phone Number
  • Company Name
  • Credit Card Details
  • Industry type
  • Product-related information such asNumber of Mobile Devices
  • What types of Mobile Devices you have

On some pages, you may be able to submit information about other people. For example, if you order a gift online and want it sent directly to the recipient, you will need to submit the recipient’s address. In this circumstance, the types of personal information collected are:

  • Name
  • Address
  • Email address
  • Phone Number
  • Company Name

On our support page, you may need to submit information in order to have a product-related question answered. In this circumstance, the types of personal information collected are:

  • Name
  • Email address
  • Phone Number
  • Country

The Way We Use Information

We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.

We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.

We offer an online shopping process by which you can personalize some of the details for a product that you order for another person. Information you provide to us to create that order is only used for that purpose, and it is only disclosed to the person receiving the order.

We use return email addresses you provide when placing an order to email confirmation details. Such addresses are not used for any other purpose and are not shared with outside parties.

We do use an outside party to help us manage our support site. Only if you register your details in the support section of the Sprite Software site, that information will go through to the outside party. They will only use that information in order to resolve the question that you have asked, and will not pass any of that information on to any other parties. Their privacy statement can be found at the following link:

You may be able to register with our website if you would like to receive information on our current products and services as well as updates on our new products and services. Information that you submit on our website will not be used for this purpose unless you fill out the registration form, and are not shared with any outside parties.

We use non-identifying and aggregate information to better design our website. We do not provide any information that could identify individuals to third parties for the purposes of improving website design.

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

Our Commitment To Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Our Commitment To Children’s Privacy

Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.

How You Can Access Or Correct Your Information

You can access all your personally identifiable information that we collect online and maintain by contacting us in writing at the email address below. If your email address matches your customer information, we will provide you with any information you request. If you are using a different email address than we have on our records, we may ask some additional questions to confirm your identity before providing the information you seek. We use this procedure to better safeguard your information.

You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error.

To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

How To Contact Us

Should you have other questions or concerns about these privacy policies, please call us at +64 9 360 9812 or send us an email at