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RE: Pocket Backup 1.0.1.1<br>
Posted  by Sean Connolly (sean@spritesoftware.com)<br>
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Sorry to hear that you are not happy with Pocket Backup and here is some possible explanation for what you are seeing.
<br>On hard reset, the operating system creates new shortcuts for the start menu. These shortcut files are not deleted by Pocket Backup when you do a restore operation, because the application  doesn't delete files that were not in the backup. (This is safest and most often convenient). 
<br>As for PocketTV, I'm not sure how where they store the registration information, if it is in the registry, then it would be restored. If they use a combination of registry, + object identification information (OID), then there may be an issue because, when an object is created on restore (e.g. file or database record), it gets a diffent object id than it originally had. I'm not sure that there is anything that we can do about that. I'd be interested in having a look at the Pocket Backup log files created on backup and restore. 
<br>Hope this helps.
<br>Sean
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<ul>RE: Pocket Backup 1.0.1.1<br>
Posted  by Karl-Heinz Versl (khv@gmx.de)<br>
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<p>
: Sorry to hear that you are not happy with Pocket Backup and here is some possible explanation for what you are seeing.
<br>: On hard reset, the operating system creates new shortcuts for the start menu. These shortcut files are not deleted by Pocket Backup when you do a restore operation, because the application  doesn't delete files that were not in the backup. (This is safest and most often convenient). 
<br>: As for PocketTV, I'm not sure how where they store the registration information, if it is in the registry, then it would be restored. If they use a combination of registry, + object identification information (OID), then there may be an issue because, when an object is created on restore (e.g. file or database record), it gets a diffent object id than it originally had. I'm not sure that there is anything that we can do about that. I'd be interested in having a look at the Pocket Backup log files created on backup and restore. 
<br>: Hope this helps.
<br>: Sean
<br>
<br>
<p><hr>
</ul><ul>RE: Pocket Backup 1.0.1.1<br>
Posted  by Karl-Heinz Versl (khv@gmx.de)<br>
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<p>
: Sorry to hear that you are not happy with Pocket Backup and here is some possible explanation for what you are seeing.
<br>: On hard reset, the operating system creates new shortcuts for the start menu. These shortcut files are not deleted by Pocket Backup when you do a restore operation, because the application  doesn't delete files that were not in the backup. (This is safest and most often convenient). 
<br>
<br>(Karl-Heinz Versl) understand, makes sense
<br>
<br>: As for PocketTV, I'm not sure how where they store the registration information, if it is in the registry, then it would be restored. If they use a combination of registry, + object identification information (OID), then there may be an issue because, when an object is created on restore (e.g. file or database record), it gets a diffent object id than it originally had. 
<br>
<br>(Karl-Heinz Versl) could you check whats happen with PocketTV (www.pockettv.com)? Sorry, I am not a programmer or expert for this field. 
<br>
<br>I'm not sure that there is anything that we can do about that. I'd be interested in having a look at the Pocket Backup log files created on backup and restore. 
<br>
<br>(Karl-Heinz Versl) Shall I send you the Backup log file ?
<br>
<br>: Hope this helps.
<br>: Sean
<br>
<br>Kind Regards,
<br>
<br>Karl-Heinz Versl
<br>
<br>
<p><hr>
<ul>RE: Pocket Backup 1.0.1.1<br>
Posted  by Karl-Heinz Versl (khv@gmx.de)<br>
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<p>
The PocketTV programmer just send me a mail:
<br>
<br>If you restore the registry, the key should be restored as well since it is in the registry.
<br>Maybe your registry was not fully restored ?
<br>************************************************************
<br>
<br>: : Sorry to hear that you are not happy with Pocket Backup and here is some possible explanation for what you are seeing.
<br>: : On hard reset, the operating system creates new shortcuts for the start menu. These shortcut files are not deleted by Pocket Backup when you do a restore operation, because the application  doesn't delete files that were not in the backup. (This is safest and most often convenient). 
<br>: 
<br>: (Karl-Heinz Versl) understand, makes sense
<br>: 
<br>: : As for PocketTV, I'm not sure how where they store the registration information, if it is in the registry, then it would be restored. If they use a combination of registry, + object identification information (OID), then there may be an issue because, when an object is created on restore (e.g. file or database record), it gets a diffent object id than it originally had. 
<br>: 
<br>: (Karl-Heinz Versl) could you check whats happen with PocketTV (www.pockettv.com)? Sorry, I am not a programmer or expert for this field. 
<br>: 
<br>: I'm not sure that there is anything that we can do about that. I'd be interested in having a look at the Pocket Backup log files created on backup and restore. 
<br>: 
<br>: (Karl-Heinz Versl) Shall I send you the Backup log file ?
<br>: 
<br>: : Hope this helps.
<br>: : Sean
<br>: 
<br>: Kind Regards,
<br>: 
<br>: Karl-Heinz Versl
<br>: 
<br>: 
<br>
<br>
<p><hr>
<ul>RE: Pocket Backup 1.0.1.1<br>
Posted  by Dion (dion@spritesoftware.com)<br>
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<p>
Please send your log file - we would like to see it.  Pocket Backup does a full registry backup and restore, so assuming that the backup was made after PocketTV was installed and registered, it should be restored.  Did you do a soft reset after the restore?
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<ul>RE: Pocket Backup 1.0.1.1<br>
Posted  by Karl-Heinz Versl (khv@gmx.de)<br>
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<p>
: Please send your log file - we would like to see it.  Pocket Backup does a full registry backup and restore, so assuming that the backup was made after PocketTV was installed and registered, it should be restored.  Did you do a soft reset after the restore?
<br>
<br>OK, I had send you the log file. Please check it.
<br>
<br>Karl-Heinz Versl
<br>
<br>
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<ul>RE: Pocket Backup 1.0.1.1<br>
Posted  by Dion (dion@spritesoftware.com)<br>
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<p>
Thanks, we have received your log file.  It looks fine.  We will download a copy of Pocket TV and test to see if we can find the cause of the problem.
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